Registered Service Manager – Birmingham

Lead, Inspire, and Make a Lasting Impact in the Mental Health Sector

Are you a dynamic leader seeking to make a real and lasting difference in the mental health sector?

We are partnering with a dedicated care provider to recruit a passionate and skilled Registered Service Manager for their Birmingham-based team. This is your chance to step into a pivotal leadership role, champion service excellence, and help shape the future of care for individuals with learning disabilities and mental health needs.

As Registered Service Manager, you will have responsibility for leading and inspiring a committed team, ensuring the delivery of high-quality, person-centred care. You will be accountable for meeting and exceeding CQC requirements, and will play a vital role in fostering a culture where staff are motivated to deliver outstanding care and service innovation.

Main Responsibilities

• Lead, manage, and develop the Birmingham service, setting clear standards and expectations for care quality and team performance.
• Ensure compliance with all relevant regulatory bodies, including the CQC, and maintain up-to-date knowledge of sector best practice.
• Oversee referrals from a wide range of sources, including Local Authorities, Health Authorities, Social Workers, Community Mental Health and Learning Disability Teams, as well as direct payments and self-funding individuals.
• Work closely with service users, their families, and representatives to tailor support plans to each individual's unique needs, aspirations, and pace.
• Promote a positive, empowering environment for both staff and service users, encouraging innovation and continuous improvement.

About You

• Previous experience in a Registered Manager or similar leadership role within the mental health or learning disability sector.
• Strong knowledge of CQC requirements and experience of service compliance and improvement.
• Excellent communication and interpersonal skills, with a person-centred approach to leadership and care delivery.
• Ability to build relationships with a diverse range of stakeholders and inspire confidence in your team.
• Passion for developing services which empower individuals to live as independently as possible within the community.
• Degree or similar level qualification
• RMA, NVQ4, or QCF 5 or other recognised qualification

What We Offer

• The opportunity to work for a respected provider committed to service excellence and innovation.
• A supportive and collaborative culture where your leadership will be truly valued.
• Ongoing professional development and the chance to play a key role in service growth and success.
• Competitive salary and benefits package.

If you are ready to elevate your career and make a real impact in the lives of others, we want to hear from you!

Apply today by clicking the button below ⬇️

*Shortlisted applicants will be contacted by our recruitment team for an initial conversation.